Frequently Asked Questions
Transparent care starts here. Explore our frequently asked questions to learn more about how we support our community through both virtual and in-person wellness services.
01. Are your services covered by OHIP?
In Ontario, psychotherapy in private practice is generally not covered by OHIP. However, most extended health benefit plans (workplace insurance) cover services provided by a Registered Psychotherapist (RP). We recommend checking with your insurance provider to confirm your specific coverage details.
02. Do you offer in-person or virtual sessions?
We provide both in-person sessions at our clinic or online via a secure link, PHIPA-compliant virtual "telehealth" sessions for residents across Ontario.
03. How do I know if you are the right therapist for me?
Research shows that the "therapeutic alliance"—the connection between you and your therapist—is the biggest predictor of success. We offer a free 15-minute discovery call to ensure our approach aligns with your needs and goals.
04. What are your session rates?
Our standard session rate is $150 per 50-minute hour. Payment is due at the time of the session via e-transfer or credit card, and a receipt will be issued immediately for insurance reimbursement.
05. What is your cancellation policy?
We require 24 hours' notice for any cancellations or rescheduling. This allows us to offer the time slot to other clients on our waitlist. Missed appointments without notice may be subject to the full session fee.
